Telecommunications manager

Code 1330.9

Telecommunications managers coordinate telecommunications staff activities for installing, troubleshooting, repairing and maintaining telecommunications equipment and infrastructure. They oversee the research, evaluation and implementation of new technologies and ensure a safe working environment for the employees. They supervise the inventory of supplies as well as user and customer assistance actions.

Essential skills

Knowledge

  • service-oriented modelling
  • ICT communications protocols

Skills and competences

  • implement ICT risk management
  • recruit employees
  • comply with legal regulations
  • use ICT ticketing system

Transversal competences

  • Prácticas éticas en la codificación y manejo de datos
  • coordinate technological activities
  • execute ICT audits
  • manage budgets
  • manage staff

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences