ICT vendor relationship manager

Code 1330.8

ICT vendor relationship managers establish and maintain positive business relationships between stakeholders (external or internal), by deploying activities which are compliant with organisational processes. They also manage the outsourcing process for the organisation's ICT department and the supply chain communications.

Essential skills

Knowledge

  • electronic communication
  • contract law
  • crowdsourcing strategy
  • outsourcing strategy
  • insourcing strategy
  • supply chain management
  • ICT market
  • ICT sales methodologies

Skills and competences

  • Atender inquietudes sobre ciberseguridad
  • Desarrollar un plan de implementación
  • Gestionar stakeholders internos y externos
  • coordinate purchasing activities
  • issue purchase orders
  • manage contracts
  • identify suppliers
  • maintain relationship with customers
  • maintain relationship with suppliers
  • track price trends

Transversal competences

  • analyse supply chain strategies
  • analyse supply chain trends
  • manage budgets
  • prepare purchasing reportings

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences