Academic support officer

Also searched as: Responsable de apoyo académico

Code 2359.2

What does a Academic support officer do?

Academic support officers provide assistance to students with learning problems and act as the main point of contact for these students. They make sure extra tuition and educational programmes are provided to under-represented students with academic or personal issues. They also organise several social activities throughout the academic year.

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Essential skills

Knowledge

  • project management
  • curriculum objectives
  • assessment processes

Skills and competences

  • tackle issues that block academic progress
  • support children's wellbeing
  • communicate with youth
  • cooperate with education professionals
  • coordinate educational programmes
  • assess students
  • guarantee students' safety
  • manage access programmes
  • identify education needs
  • listen actively
  • write work-related reports
  • assist in the organisation of school events
  • recruit student ambassador
  • oversee extra-curricular activities
  • show consideration for student's situation
  • tutor students

Transversal competences

  • counsel students

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences