Obrii Consulting
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business service manager

Code 1219.1

Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.

Essential skills

Knowledge

  • office administration
  • strategic planning

Skills and competences

  • implement strategic management
  • consult with business clients
  • develop business plans
  • ensure compliance with purchasing and contracting regulations
  • manage administrative systems
  • identify clients' needs
  • keep personal administration
  • maintain contract administration
  • maintain professional administration
  • write work-related reports
  • implement strategic planning
  • conclude business agreements
  • make strategic business decisions

Transversal competences

  • definir recursos financieros
  • identify necessary human resources
  • manage budgets
  • programme work according to incoming orders

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences