eyewear and optical equipment shop manager
Code 1420.4.19
Eyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops.
Essential skills
Knowledge
- employment law
- sales activities
Skills and competences
- manage theft prevention
- apply health and safety standards
- ensure correct goods labelling
- recruit employees
- order supplies
- set up pricing strategies
- set sales goals
- study sales levels of products
- ensure compliance with purchasing and contracting regulations
- ensure client orientation
- perform procurement processes
- operate optical measuring equipment
- maintain relationship with customers
- maintain relationship with suppliers
- maximise sales revenues
- obtain relevant licenses
- comply with optical prescriptions
- supervise merchandise displays
- oversee promotional sales prices
- use different communication channels
Transversal competences
- advise customers on maintaining optical products
- manage budgets
- manage staff
- maintain records of clients' prescriptions
- negotiate sales contracts
- negotiate buying conditions
- adhere to organisational guidelines
- monitor customer service
- measure customer feedback
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences