sales account manager
Code 1420.3
Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- company policies
- customer service
Skills and competences
- apply company policies
- build business relationships
- study sales levels of products
- ensure client orientation
- manage contracts
- keep records on sales
- maintain customer records
- maximise sales revenues
- perform data analysis
- perform customers’ needs analysis
- implement customer follow-up
- use customer relationship management software
Transversal competences
- prospect new customers
- negotiate price
- produce sales reports
- forecast account metrics
Download the role profile
We'll send you a profile ready to paste into your job ad: purpose, essential and optional skills, and what to assess. One email, no signup.
What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
See psychometric assessmentSimilar roles
Other roles in the same group, useful when the one you need is not an exact fit.
Need to find this profile?
We source, screen and assess candidates for this kind of role, with a replacement guarantee. Fast process and a flat fee per role, no percentage of the salary.
In Obrii App the profile becomes a job descriptor, a CV screener and an interview scorecard. Try it free for 14 days, no credit card.
Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences