Obrii Consulting
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Music and video shop specialised seller

Code 5223.7.26

Music and video shop specialised sellers sell musical records, audio tapes, compact discs, video tapes and DVDs in specialised shops.

Essential skills

Knowledge

  • characteristics of products
  • characteristics of services
  • product comprehension
  • musical genres
  • e-commerce systems
  • sales argumentation

Skills and competences

  • classify audio-visual products
  • stock shelves
  • issue sales invoices
  • stay up-to-date with music and video releases
  • examine merchandise
  • ensure compliance with legal requirements
  • guarantee customer satisfaction
  • demonstrate products' features
  • identify customer's needs
  • carry out products preparation
  • operate cash register
  • maintain store cleanliness
  • provide customer follow-up services
  • organise product display
  • organise storage facilities
  • prevent shoplifting
  • process refunds
  • carry out order intake
  • carry out active selling
  • use different communication channels

Transversal competences

  • apply numeracy skills
  • assist customers in selecting music and video recordings
  • provide customer guidance on product selection
  • plan aftersales arrangements
  • monitor stock level

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences