sales processor
Code 5223.5
Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Essential skills
Knowledge
- sales activities
- characteristics of products
- characteristics of services
Skills and competences
- issue sales invoices
- provide information
- ensure client orientation
- provide customer follow-up services
- process data
- provide customers with order information
- have computer literacy
- work independently in sales
- process payments
- use databases
- use different communication channels
- use spreadsheets software
Transversal competences
- meet deadlines
- present reports
- process order forms with customer's information
- perform multiple tasks at the same time
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences