Toys and games specialised seller
Code 5223.7.37
Toys and games specialised sellers sell toys and games in specialised shops.
Essential skills
Knowledge
- characteristics of products
- characteristics of services
- toys and games categories
- product comprehension
- toys and games safety recommendations
- e-commerce systems
- toys and games trends
- types of toy materials
- sales argumentation
Skills and competences
- stock shelves
- issue sales invoices
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate functionality of toys and games
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- inspect toys and games for damage
- use different communication channels
- sell toys and games
Transversal competences
- apply numeracy skills
- provide customer guidance on product selection
- plan aftersales arrangements
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences