Education welfare officer
Code 2635.3.10
Education welfare officers address the social and psychological well-being of students. They counsel students concerning their personal issues that affect their school behaviour, performance and social life. These issues may range from attention deficit problems, to social and personal issues such as poverty or domestic and sexual abuse. Education welfare officers also handle the communication between the students, the parents and the school.
Essential skills
Knowledge
- social sciences
- consultation
- adolescent psychological development
- learning difficulties
- legal requirements in the social sector
- crisis intervention
- social justice
- counselling methods
- company policies
- social pedagogy
- social work theory
- behavioural disorders
Skills and competences
- advocate for social service users
- tackle issues that block academic progress
- apply case management
- apply quality standards in social services
- apply socially just working principles
- apply problem solving in social service
- apply holistic approach within social services
- support children's wellbeing
- accept own accountability
- support the positiveness of youths
- communicate with youth
- communicate with social service users
- communicate professionally with colleagues in other fields
- consult student's support system
- contribute to protecting individuals from harm
- cooperate at inter-professional level
- meet standards of practice in social services
- refer social service users
- develop professional network
- develop professional identity in social work
- apply anti-oppressive practices
- build helping relationship with social service users
- assess the development of youth
- assess social service users' situation
- make legislation transparent for users of social services
- guarantee students' safety
- manage social crisis
- empower social service users
- apply crisis intervention
- involve service users and carers in care planning
- maintain records of work with service users
- negotiate with social service stakeholders
- negotiate with social service users
- listen actively
- prevent social problems
- promote social change
- promote inclusion
- conduct interview in social service
- review social service plan
- follow health and safety precautions in social care practices
- monitor student's behaviour
- have computer literacy
- show consideration for student's situation
- consider social impact of actions on service users
- apply decision making within social work
- work within communities
Transversal competences
- address problems critically
- manage ethical issues within social services
- apply organisational techniques
- counsel students
- demonstrate leadership in social service cases
- manage stress in the work place
- report on social development
- organise social work packages
- plan social service process
- provide support to social services users
- deliver social services in diverse cultural communities
- promote the safeguarding of young people
- promote service users' rights
- provide social counselling
- undertake continuous professional development in social work
- relate empathetically
- adhere to organisational guidelines
- tolerate stress
- work in a multicultural environment in health care
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences