Enterprise development worker
Code 2635.3.12
Enterprise development workers support enterprises in solving big social problems by liaising with communities and customers. They strive to improve the productivity of employees and the health of their families by focusing on the work-life balance.
Essential skills
Knowledge
- social sciences
- social entreprise
- legal requirements in the social sector
- social justice
- company policies
- social work theory
Skills and competences
- advocate for social service users
- apply case management
- apply quality standards in social services
- apply socially just working principles
- apply problem solving in social service
- apply holistic approach within social services
- accept own accountability
- communicate with social service users
- communicate professionally with colleagues in other fields
- contribute to protecting individuals from harm
- cooperate at inter-professional level
- meet standards of practice in social services
- refer social service users
- develop professional network
- develop professional identity in social work
- apply anti-oppressive practices
- build helping relationship with social service users
- assess social service users' situation
- make legislation transparent for users of social services
- manage social crisis
- empower social service users
- apply crisis intervention
- involve service users and carers in care planning
- maintain records of work with service users
- negotiate with social service stakeholders
- negotiate with social service users
- apply person-centred care
- listen actively
- prevent social problems
- promote social change
- promote inclusion
- conduct interview in social service
- review social service plan
- follow health and safety precautions in social care practices
- have computer literacy
- consider social impact of actions on service users
- apply decision making within social work
- work within communities
Transversal competences
- advise on social enterprise
- address problems critically
- manage ethical issues within social services
- apply organisational techniques
- demonstrate leadership in social service cases
- manage stress in the work place
- report on social development
- organise social work packages
- plan social service process
- provide support to social services users
- deliver social services in diverse cultural communities
- promote service users' rights
- provide social counselling
- protect vulnerable social service users
- undertake continuous professional development in social work
- relate empathetically
- adhere to organisational guidelines
- tolerate stress
- work in a multicultural environment in health care
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences