checkout supervisor
Code 5222.1.1
Checkout supervisors oversee cashiers in department stores and other big stores.
Essential skills
Skills and competences
- apply company policies
- manage theft prevention
- recruit employees
- create solutions to problems
- maintain transaction's reports
- llevar la caja
- provide customer follow-up services
- preparar calendario de trabajo del departamento para el personal
- perform balance sheet operations
- supervise store opening and closing procedures
- oversee promotional sales prices
- process payments
- use IT systems for commercial purposes
Transversal competences
- train employees
- control of expenses
- manage budgets
- manage staff
- managing a business with great care
- develop financial statistics reports
- monitor customer service
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences