Obrii Consulting
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park guide

Code 5113.1.2

Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature parks.

Essential skills

Knowledge

  • local geography
  • local area tourism industry
  • sightseeing information
  • geographical areas relevant to tourism

Skills and competences

  • speak different languages
  • support local tourism
  • collect visitor fees
  • engage local communities in the management of natural protected areas
  • create solutions to problems
  • monitor visitor tours
  • administer tour contract details
  • manage tourist groups
  • manage conservation of natural and cultural heritage
  • register visitors
  • read maps
  • handle personal identifiable information
  • maintain customer service
  • maintain relationship with suppliers
  • provide tourism related information
  • perform clerical duties
  • welcome tour groups
  • assemble visitor supplies
  • follow ethical code of conduct in tourism
  • select visitor routes
  • use different communication channels

Transversal competences

  • escort visitors to places of interest
  • provide visitor information
  • train guides
  • manage health and safety standards
  • inform visitors at tour sites
  • handle veterinary emergencies
  • conduct educational activities
  • ensure health and safety of visitors

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences