intercultural communication consultant

Code 2432.4

Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.

Essential skills

Knowledge

  • consultation methods
  • business processes

Skills and competences

  • analyse business processes
  • apply knowledge of human behaviour
  • implement operational business plans
  • monitor sociological trends
  • study cultures
  • maintain internal communication systems
  • listen actively
  • implement strategic planning
  • use consulting techniques
  • use communication techniques

Transversal competences

  • advise on public relations
  • show intercultural awareness

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences