Volunteer mentor
Code 3412.6
Volunteer mentors guide volunteers through the integration process, introducing them to the host culture, and supporting them in responding to administrative, technical and practical needs of the community. They support volunteers' learning and personal development process connected to their volunteering experience.
Essential skills
Knowledge
- communication
- capacity building
- health and safety regulations
- data protection
- validation of learning acquired through volunteering
Skills and competences
- advocate for others
- develop a coaching style
- empower young people
- facilitate teamwork between students
- coach young people
- empower social service users
- maintain professional boundaries in social work
- listen actively
- mentor individuals
- use communication techniques
Transversal competences
- assist clients with personal development
- demonstrate leadership in social service cases
- show intercultural awareness
- give constructive feedback
- brief volunteers
- observe confidentiality
- relate empathetically
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences