Betting manager
Code 1431.2.2
Betting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out cashier duties, train staff and strive to improve the profitability of their business. They take responsibility for all betting activities and ensure that relevant betting rules and regulations are followed.
Essential skills
Knowledge
- betting
- accounting
- betting legislation
- customer service
Skills and competences
- advise on betting
- recruit employees
- achieve sales targets
- promote company
- set organisational policies
- manage recreational facility
- manage profitability
- manage securities
- maintain customer service
- display betting information
- schedule recreation facilities
- recognise indicators of problem betting
- represent the organisation
- follow betting strategies
- supervise betting shop staff
- monitor customer behaviour
- supervise betting operations
Transversal competences
- assist customers
- train employees
- manage budgets
- gestionar presupuestos operativos
- perform project management
- manage staff
- keep records of work progress
- produce statistical financial records
- follow company standards
- supervise daily information operations
- measure customer feedback
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences