Lottery manager
Code 1431.2.4
Lottery managers organise and coordinate the activities of a lottery organisation. They oversee daily operations and facilitate communications between staff and customers. They review lottery procedures, arrange prices, train staff and strive to improve the profitability of their business. They take responsibility for all lottery activities and ensure that relevant lottery rules and regulations are followed.
Essential skills
Knowledge
- lottery equipment
- lottery company policies
- budgetary principles
- corporate social responsibility
- customer service
Skills and competences
- liaise with local authorities
- comply with legal regulations
- lead process optimisation
- promote company
- set organisational policies
- manage fundraising activities
- manage database
- manage profitability
- manage supplies
- manage payroll
- manage lottery operations
- involve volunteers
- maintain customer service
- maintain lottery equipment
- arrange audit
- schedule recreation facilities
- perform fundraising activities
- represent the organisation
Transversal competences
- manage volunteers
- manage budgets
- perform project management
- manage staff
- follow company standards
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences