Mobility services manager
Also searched as: Director de servicios de movilidad
Code 2164.2
What does a Mobility services manager do?
Mobility services managers are responsible for the strategic development and implementation of programs that promote sustainable and interconnected mobility options, reduce mobility costs and meet the transportation needs of customers, employees and the community as a whole such as bike sharing, e-scooter sharing, carsharing and ride hailing and parking management. They establish and manage partnerships with sustainable transport providers and ICT companies and develop business models in order to influence the demand of the market and promote the concept of mobility as a service in urban areas.
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Essential skills
Knowledge
- project management
- traffic engineering
- mobility as a service
- parking regulations
- environmental policy
- smart city features
- carpooling services
- carsharing
Skills and competences
- analyse transport business networks
- match vehicles with routes
- build business relationships
- develop innovative mobility solutions
- design customer experiences
- develop urban transport studies
- develop business plans
- develop mobility programmes
- study traffic flow
- ensure client orientation
- manage relationships with stakeholders
- maintain relationship with suppliers
- prepare visual data
- reduce business mobility costs
Transversal competences
- analyse transportation costs
- manage quantitative data
- manage vehicle inventory
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences