Employment agent
Code 3333.1
Employment agents work for employment services and agencies. They match job seekers with advertised job vacancies and provide advice on job search activities.
Essential skills
Knowledge
- employment law
- labour legislation
- job market offers
Skills and competences
- apply knowledge of human behaviour
- communicate by telephone
- develop professional network
- document interviews
- profile people
- interview people
- support employability of people with disabilities
- listen actively
Transversal competences
- observe confidentiality
- maintain privacy of service users
- ensure gender equality in the workplace
- promote gender equality in business contexts
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences