motor vehicles specialised seller
Code 5223.7.25
Motor vehicles specialised sellers sell cars and motors vehicles in specialised shops.
Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- car controls
- new vehicles on the market
- legal requirements for operating in the automotive retail sector
- e-commerce systems
- types of vehicles
- sales argumentation
Skills and competences
- advise customers on motor vehicles
- advise customers on financing options for vehicles
- stock shelves
- issue sales invoices
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- manage test drives
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- maintain vehicle delivery documentation
- prevent shoplifting
- process refunds
- provide information on trade-in options
- execute advertising for vehicles
- carry out order intake
- carry out active selling
- check vehicles for sale
- use different communication channels
- sell vehicles
Transversal competences
- advise customers on usage of vehicles
- apply numeracy skills
- advise on vehicle characteristics
- provide customer guidance on product selection
- plan aftersales arrangements
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences