Obrii Consulting
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car leasing agent

Code 5223.1

Car leasing agents represent businesses involved in financing vehicles, offering appropriate leasing schemes and additional services related to the vehicle. They document transactions, insurances and instalments.

Essential skills

Knowledge

  • financial capability
  • leasing characteristics
  • characteristics of products
  • characteristics of services
  • car controls
  • types of vehicles

Skills and competences

  • communicate with customers
  • communicate by telephone
  • achieve sales targets
  • guarantee customer satisfaction
  • identify customer's needs
  • keep task records
  • moderate in negotiations
  • listen actively
  • write leasing reports
  • process data
  • record customers' personal data
  • review completed contracts
  • have computer literacy
  • handle lease agreement administration
  • use different communication channels

Transversal competences

  • advise on vehicle characteristics
  • assist customers
  • meet deadlines
  • handle financial transactions
  • managing a business with great care
  • negotiate sales contracts
  • present reports

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences