Audiology equipment specialised seller

Also searched as: Especialista en venta de audioprótesis

Code 5223.7.3

What does a Audiology equipment specialised seller do?

Audiology equipment specialised seller sell goods and equipment in specialised shops.

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Essential skills

Knowledge

  • characteristics of products
  • characteristics of services
  • product comprehension
  • e-commerce systems
  • types of audiological equipment
  • sales argumentation

Skills and competences

  • advise customers on audiology products
  • stock shelves
  • issue sales invoices
  • examine merchandise
  • ensure compliance with legal requirements
  • guarantee customer satisfaction
  • demonstrate products' features
  • identify customer's needs
  • carry out products preparation
  • operate cash register
  • maintain store cleanliness
  • provide customer follow-up services
  • organise product display
  • organise storage facilities
  • order supplies for audiology services
  • prevent shoplifting
  • process refunds
  • carry out order intake
  • carry out active selling
  • process medical insurance claims
  • use different communication channels

Transversal competences

  • apply numeracy skills
  • maintain records of clients' prescriptions
  • provide customer guidance on product selection
  • plan aftersales arrangements
  • monitor stock level

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences