Telecommunications equipment specialised seller
Also searched as: Vendedor especializado en telefonía y comunicaciones
Code 5223.7.34
What does a Telecommunications equipment specialised seller do?
Telecommunications equipment specialised sellers sell telecommunication equipment and services in specialised shops.
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Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- telecommunication industry
- e-commerce systems
- sales argumentation
Skills and competences
- estimate costs of installing telecommunication devices
- stock shelves
- issue sales invoices
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- use different communication channels
- sell telecommunication products
Transversal competences
- apply numeracy skills
- provide customer guidance on product selection
- plan aftersales arrangements
- recommend telecommunication equipment to customers
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences