Obrii Consulting
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press and stationery specialised seller

Code 5223.7.29

Press and stationery specialised sellers sell newspapers and office supplies such as pens, pencils, paper, etc. in specialised shops.

Essential skills

Knowledge

  • characteristics of products
  • characteristics of services
  • product comprehension
  • e-commerce systems
  • types of written press
  • sales argumentation

Skills and competences

  • stock shelves
  • issue sales invoices
  • examine merchandise
  • ensure compliance with legal requirements
  • guarantee customer satisfaction
  • demonstrate products' features
  • identify customer's needs
  • carry out products preparation
  • operate cash register
  • maintain store cleanliness
  • provide customer follow-up services
  • organise product display
  • organise storage facilities
  • prevent shoplifting
  • process refunds
  • carry out order intake
  • carry out active selling
  • use different communication channels

Transversal competences

  • apply numeracy skills
  • provide customer guidance on product selection
  • plan aftersales arrangements
  • recommend newspapers to customers
  • monitor stock level

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences