bakery specialised seller

Code 5223.7.4

Bakery specialised sellers sell bread and cakes in specialised shops, post-processing the products if required.

Essential skills

Knowledge

  • characteristics of products
  • characteristics of services
  • composition of bakery goods
  • product comprehension
  • e-commerce systems
  • sales argumentation

Skills and competences

  • apply health and safety standards
  • stock shelves
  • create decorative food displays
  • issue sales invoices
  • examine merchandise
  • ensure compliance with legal requirements
  • guarantee customer satisfaction
  • demonstrate products' features
  • identify customer's needs
  • carry out products preparation
  • operate cash register
  • maintain store cleanliness
  • handle sensitive products
  • provide customer follow-up services
  • organise product display
  • organise storage facilities
  • preparar pan y productos derivados
  • prevent shoplifting
  • process refunds
  • carry out order intake
  • carry out active selling
  • use different communication channels

Transversal competences

  • advise customers on bread
  • apply numeracy skills
  • provide customer guidance on product selection
  • plan aftersales arrangements
  • monitor stock level

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences