Pet and pet food specialised seller
Also searched as: Vendedor especializado en mascotas y comida para mascotas
Code 5223.7.28
What does a Pet and pet food specialised seller do?
Pet and pet food specialised sellers sell pets, pet foods, accessories, care products and related services in specialised shops.
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Essential skills
Knowledge
- animal nutrition
- characteristics of products
- characteristics of services
- product comprehension
- e-commerce systems
- sales argumentation
Skills and competences
- advise customers on appropriate pet care
- advise on care products for pets
- stock shelves
- care for living pets in the store
- issue sales invoices
- examine merchandise
- explain use of equipment for pets
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- register pets
- use different communication channels
- sell pet accessories
Transversal competences
- apply numeracy skills
- provide advice on pet training
- provide customer guidance on product selection
- plan aftersales arrangements
- recommend pet food selection
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences