flower and garden specialised seller
Code 5223.7.18
Flower and garden specialised sellers sell flowers, plants, seeds and/or fertilisers in specialised shops.
Essential skills
Knowledge
- characteristics of plants
- characteristics of products
- characteristics of services
- product comprehension
- flower and plant products
- floriculture
- plant care products
- e-commerce systems
- floral composition techniques
- sales argumentation
Skills and competences
- advise customers on types of flowers
- stock shelves
- create flower arrangements
- design floral decorations
- issue sales invoices
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- handle sensitive products
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- use different communication channels
- sell flowers
Transversal competences
- apply numeracy skills
- advise on plant fertilizer
- provide customer guidance on product selection
- plan aftersales arrangements
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences