specialised antique dealer
Code 5223.7.32
Specialised antique dealers sell antique goods in specialised shops.
Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- art history
- e-commerce systems
- sales argumentation
Skills and competences
- acquire antique items
- stock shelves
- issue sales invoices
- examine merchandise
- provide information related to antique items
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- research market prices for antiques
- carry out active selling
- use different communication channels
Transversal competences
- apply numeracy skills
- negotiate price for antiques
- provide customer guidance on product selection
- plan aftersales arrangements
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences