specialised seller
Code 5223.7
The specialised salesperson (asesor de producto) advises and sells in a specialised category with deep product knowledge. Use this Job Dictionary profile to specialised retail as distinct from a general seller.
Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- e-commerce systems
- sales argumentation
Skills and competences
- stock shelves
- issue sales invoices
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- use different communication channels
Transversal competences
- apply numeracy skills
- provide customer guidance on product selection
- plan aftersales arrangements
- monitor stock level
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What to assess for this role
Assess category knowledge, closing and basic aftercare.
See psychometric assessmentLo que más nos preguntan
Common questions about this role when you are hiring or writing the job profile.
- What does a specialised salesperson do?
- Guides purchase in a category (tech, sport, home, etc.) and closes the sale.
- When to ask for it vs a generic seller?
- When ticket size or product complexity needs real advice.
- What to assess when hiring?
- An advice test and price-objection handling.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences