Domestic appliances specialised seller
Also searched as: Vendedor de electrodomésticos
Code 5223.7.14
What does a Domestic appliances specialised seller do?
Domestic appliances specialised sellers sell domestic appliances in specialised shops.
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Essential skills
Knowledge
- characteristics of products
- characteristics of services
- product comprehension
- manufacturer's instructions for electrical household appliances
- e-commerce systems
- sales argumentation
Skills and competences
- advise on electrical household appliances' installation
- stock shelves
- issue sales invoices
- examine merchandise
- explain features of electrical household appliances
- ensure compliance with legal requirements
- guarantee customer satisfaction
- demonstrate products' features
- identify customer's needs
- carry out products preparation
- operate cash register
- maintain store cleanliness
- provide customer follow-up services
- organise product display
- organise storage facilities
- prevent shoplifting
- process refunds
- carry out order intake
- carry out active selling
- use different communication channels
Transversal competences
- apply numeracy skills
- advise customers on power requirements of products
- provide customer guidance on product selection
- plan aftersales arrangements
- prepare warranty documents for electrical household appliances
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences