ICT presales engineer

Code 2434.3

ICT presales engineers actively drive and manage the ICT evaluation stage of the sales process, working in conjunction with the sales team. They provide technical guidance to pre-sales personnel and plan and modify product ICT configurations to meet client requirements. They pursue additional business development opportunities.

Essential skills

Knowledge

  • product comprehension
  • business intelligence
  • ICT sales methodologies
  • customer segmentation

Skills and competences

  • apply conflict management
  • comply with legal regulations
  • define technical requirements
  • develop revenue generation strategies
  • keep up to date on product knowledge
  • identify customer's needs
  • prepare scientific reports

Transversal competences

  • perform market research

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences