Asesor en ventas de tecnología
Code 2434.A
This role has no official English translation yet; it is shown in Spanish.
Esta persona se encarga de facilitar el proceso de decisión y compra de artículos con algún componente de tecnología. Están orientadas a entender y anticipar las necesidades de los clientes y comprende detalles técnicos o funcionalidades de un rango amplio de dispositivos (línea blanca, electrodomésticos, computadoras, smartphones, etc.).
Essential skills
Knowledge
- information architecture
- good manufacturing practices
- manage transport of goods from warehouse facilities
- internal risk management policy
- e-commerce systems
Skills and competences
- inspect data
- apply conflict management
- apply social media marketing
- recruit employees
- control minor maintenance
- coordinate communication within a team
- create solutions to problems
- implement marketing strategies
- plan digital marketing
- comprehend financial business terminology
- examine merchandise
- ensure compliance with legal requirements
- guarantee customer satisfaction
- manage human resources
- arrange ordering of products for customers
- identify customer's needs
- identify legal requirements
- implement sales strategies
- interact with users to gather requirements
- keep records of merchandise delivery
- maintain relationship with customers
- maintain relationship with suppliers
- keep up with trends
- provide customer follow-up services
- plan marketing campaigns
- preparar calendario de trabajo del departamento para el personal
- proporcionar documentación técnica
- carry out sales analysis
- perform risk analysis
- supervise sales activities
- oversee promotional sales prices
- conduct inter-shift communication
- use different communication channels
- use internet to increase sales
Transversal competences
- analyse consumer buying trends
- train employees
- maintain financial records
- give live presentation
- report analysis results
- negotiate sales contracts
- produce sales reports
- adhere to organisational guidelines
- review development process of an organisation
- monitor customer service
- measure customer feedback
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences