chief operating officer

Code 1120.4

Chief operating officers are the right hand and second in command of a company's chief executive officer. They ensure that the daily operations of the company run smoothly. Chief operating officers also develop company policies, rules and goals.

Essential skills

Knowledge

  • marketing management
  • business process modelling
  • financial statements
  • company policies

Skills and competences

  • analizar objetivos empresariales
  • develop professional network
  • establish collaborative relations
  • evaluate performance of organisational collaborators
  • shape organisational teams based on competencies
  • ensure lawful business operations
  • interpret financial statements
  • collaborate in company's daily operations
  • abide by business ethical code of conducts
  • conclude business agreements
  • make strategic business decisions

Transversal competences

  • lead managers of company departments
  • integrate strategic foundation in daily performance
  • mostrar un liderazgo ejemplar en la organización
  • negotiate with stakeholders
  • plan medium to long term objectives
  • track key performance indicators

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences