letting agent

Code 3334.3.1

Letting agents schedule appointments with clients in order to show and lease real estate to prospective residents. They assist in marketing the property for rent through advertising and community out-reach. They are also involved in daily communication and administrative tasks.

Essential skills

Knowledge

  • office administration
  • property law
  • real estate market
  • advertising techniques

Skills and competences

  • liaise with advertising agencies
  • coordinate advertising campaigns
  • coordinate events
  • identify customer's needs
  • inform on renting agreements
  • provide information on properties
  • fix meetings
  • organise property viewing
  • perform property market research
  • collect property financial information

Transversal competences

  • prospect new customers
  • compare property values
  • use office systems

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences