sommelier
Code 5131.2.2
Sommeliers stock, prepare, advise on and serve wine and other alcoholic beverages.
Essential skills
Knowledge
- wine characteristics
- sparkling wines
Skills and competences
- decant wines
- compile wine lists
- order supplies
- organise wine cellar
- maintain customer service
- upsell products
- comply with food safety and hygiene
- prepare alcoholic beverages
- select glassware for serving
- serve wines
Transversal competences
- assist customers
- train employees
- check wine quality
- recommend wines
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences