Chief conductor
Code 5112.1
Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also carry out commercial activities such as ticket control and selling, and provide support and information to passengers as well as gastronomic services.
Essential skills
Knowledge
- railway framework legislation
- apply tramway regulations
- passenger transport regulations
- provide information on train routes
Skills and competences
- speak different languages
- operate electronic payment terminals
- assist disable passengers
- assist passengers in emergency situations
- help to control passenger behaviour during emergency situations
- communicate reports provided by passengers
- communicate with customers
- communicate clearly with passengers
- control the opening and closing of train doors
- cuidar pertenencias de pasajeros
- ensure implementation of safe driving practices
- ensure passenger comfort
- handle petty cash
- operate railway communication systems
- answer questions about the train transport service
- check tickets throughout carriages
- monitor train schedules
- check carriages
- sell train tickets
Transversal competences
- provide information to passengers
- handle stressful situations in the work place
Download the role profile
We'll send you a profile ready to paste into your job ad: purpose, essential and optional skills, and what to assess. One email, no signup.
What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
See psychometric assessmentSimilar roles
Other roles in the same group, useful when the one you need is not an exact fit.
Need to find this profile?
We source, screen and assess candidates for this kind of role, with a replacement guarantee. Fast process and a flat fee per role, no percentage of the salary.
In Obrii App the profile becomes a job descriptor, a CV screener and an interview scorecard. Try it free for 14 days, no credit card.
Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences