kitchen and bathroom shop manager
Code 1420.4.28
Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Essential skills
Knowledge
- employment law
- sales activities
Skills and competences
- manage theft prevention
- apply health and safety standards
- ensure correct goods labelling
- recruit employees
- order supplies
- set up pricing strategies
- set sales goals
- study sales levels of products
- train staff to reduce food waste
- ensure compliance with purchasing and contracting regulations
- ensure client orientation
- perform procurement processes
- maintain relationship with customers
- maintain relationship with suppliers
- maximise sales revenues
- obtain relevant licenses
- supervise merchandise displays
- oversee promotional sales prices
- use different communication channels
Transversal competences
- manage budgets
- manage staff
- negotiate sales contracts
- negotiate buying conditions
- adhere to organisational guidelines
- monitor customer service
- measure customer feedback
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences