flower and garden shop manager
Code 1420.4.22
The florist shop manager (encargado de floristería) leads the flower/garden shop: buying, design, sales and team. Use this Job Dictionary profile to specialised green retail. It includes the dictionary skills map to build the ad and the assessment.
Essential skills
Knowledge
- employment law
- sales activities
Skills and competences
- advise customers on types of flowers
- manage theft prevention
- apply health and safety standards
- ensure correct goods labelling
- recruit employees
- create flower arrangements
- order supplies
- set up pricing strategies
- set sales goals
- study sales levels of products
- ensure compliance with purchasing and contracting regulations
- ensure client orientation
- place orders for flower products
- perform procurement processes
- maintain relationship with customers
- maintain relationship with suppliers
- maximise sales revenues
- obtain relevant licenses
- handle sensitive products
- supervise merchandise displays
- oversee promotional sales prices
- use different communication channels
Transversal competences
- manage budgets
- manage staff
- negotiate sales contracts
- negotiate buying conditions
- adhere to organisational guidelines
- monitor customer service
- measure customer feedback
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What to assess for this role
Assess floral waste, commercial creativity and floor leadership.
See psychometric assessmentLo que más nos preguntan
Common questions about this role when you are hiring or writing the job profile.
- What does a florist shop manager do?
- Practises the trade to the ad's standard: production, service or maintenance with a focus on quality and safety.
- What synonyms does the Chilean market use?
- Besides the formal title, ads use forms like encargado de floristería. The dictionary indexes them so search does not fail.
- What to assess when hiring a florist shop manager?
- Assess floral waste, commercial creativity and floor leadership.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences