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fuel station manager

Code 1420.4.24

Fuel station managers assume responsibility for activities and staff in a fuel station.

Essential skills

Knowledge

  • employment law
  • sales activities
  • types of fuels

Skills and competences

  • adjust fuel prices in line with company procedures
  • manage theft prevention
  • apply health and safety standards
  • ensure correct goods labelling
  • recruit employees
  • prepare fuel station reports
  • order supplies
  • set up pricing strategies
  • set sales goals
  • study sales levels of products
  • ensure compliance with purchasing and contracting regulations
  • ensure client orientation
  • manage financial transactions of fuel station
  • enforce fuel storage regulations
  • perform procurement processes
  • maintain relationship with customers
  • maintain relationship with suppliers
  • maximise sales revenues
  • obtain relevant licenses
  • organise operations within the fuel station
  • perform fuel reconciliation
  • oversee delivery of fuel
  • supervise merchandise displays
  • oversee promotional sales prices
  • use different communication channels

Transversal competences

  • manage fuel inventory
  • manage budgets
  • manage staff
  • negotiate sales contracts
  • negotiate buying conditions
  • adhere to organisational guidelines
  • supervise employees on operating fuel pumps
  • monitor customer service
  • measure customer feedback

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences