Document management officer

Code 1349.11

Document management officers ensure that the documents required for their organisation's functioning and daily operations are registered, classified and archived correctly and are made available to the different services or to the public upon request. They oversee the implementation of internal procedures and promote proper document management practices within the organisation, providing training to other employees on document management procedures. They may operate electronic records management systems (ERMS), electronic document management systems (EDMS) and archives management systems (AMS) and provide support in defining related technical requirements.

Essential skills

Knowledge

  • intellectual property law
  • Evaluación de la calidad del servicio en la codificación y gestión de datos
  • government policy implementation
  • information architecture
  • information categorisation
  • business process modelling
  • document management
  • ICT infrastructure
  • access to documents regulations
  • internal risk management policy
  • document sharing procedures
  • data protection
  • database management systems
  • documentation types

Skills and competences

  • analyse business processes
  • apply information security policies
  • ensure proper document management
  • monitor developments in field of expertise
  • develop organisational policies
  • develop classification systems
  • facilitate access to information
  • manage digital archives
  • manage content metadata
  • manage data collection systems
  • set up documentation control system
  • organise information
  • manage archive
  • oversee record management
  • work in an international environment
  • use software for data preservation

Transversal competences

  • apply organisational techniques
  • train employees
  • information confidentiality
  • respect data protection principles

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences