Rescue centre manager
Code 1349.20
Rescue centre managers supervise operations of a rescue centre, performing administrative duties and supervision of staff. They ensure that the centre operates according to policies and staff perform rescue missions in a safe, efficient and compliant manner.
Essential skills
Knowledge
- law enforcement
- social sciences
- legal requirements in the social sector
- social justice
- pollution legislation
- pollution prevention
- budgetary principles
- psychology
- corporate social responsibility
- customer service
Skills and competences
- advocate for others
- advocate for social service users
- comply with legislation in social services
- analyse community needs
- apply quality standards in social services
- apply socially just working principles
- apply holistic approach within social services
- accept own accountability
- communicate with social service users
- communicate professionally with colleagues in other fields
- contribute to protecting individuals from harm
- cooperate at inter-professional level
- build business relationships
- implement marketing strategies
- develop contingency plans for emergencies
- perform public relations
- set organisational policies
- build helping relationship with social service users
- evaluate social work program's impact
- evaluate staff performance in social work
- assess social service users' situation
- ensure public safety and security
- manage fundraising activities
- manage government funding
- manage budgets for social services programs
- manage emergency procedures
- manage administrative systems
- manage social crisis
- involve service users and carers in care planning
- maintain records of work with service users
- listen actively
- prevent social problems
- promote social change
- promote social awareness
- promote inclusion
- carry out social work research
- review social service plan
- follow health and safety precautions in social care practices
- monitor regulations in social services
- consider economic criteria in decision making
- apply decision making within social work
- work within communities
- use person-centred planning
Transversal competences
- address problems critically
- manage ethical issues within social services
- apply change management
- apply organisational techniques
- demonstrate leadership in social service cases
- show intercultural awareness
- establish daily priorities
- ensure compliance with policies
- manage staff
- manage stress in the work place
- report on social development
- deliver social services in diverse cultural communities
- business management principles
- first response
- programar turnos
- provide safeguarding to individuals
- undertake continuous professional development in social work
- relate empathetically
- adhere to organisational guidelines
- influence policy makers on social service issues
- work in a multicultural environment in health care
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences