Administrative assistant
Code 3343.1
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Essential skills
Knowledge
- company policies
Skills and competences
- file documents
- ensure proper document management
- disseminate internal communications
- disseminate general corporate information
- manage digital documents
- keep task records
- maintain statutory books
- handle mail
- organise facilities for office personnel
- organise business documents
- perform office routine activities
- perform business research
- draft corporate emails
- disseminate messages to people
- use microsoft office
- use spreadsheets software
Transversal competences
- fill out forms
- use office systems
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences