Executive assistant

Code 3343.3

Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.

Essential skills

Knowledge

  • company policies

Skills and competences

  • apply information security policies
  • communicate schedules to the people concerned
  • liaise with managers
  • translate keywords into full texts
  • coordinate events
  • organise travel arrangements for staff
  • build business relationships
  • manage personnel agenda
  • manage office facility systems
  • maintain register of shareholders
  • fix meetings
  • perform business research
  • perform clerical duties
  • draft corporate emails
  • process commissioned instructions
  • disseminate messages to people
  • use different communication channels
  • use word processing software
  • use spreadsheets software

Transversal competences

  • observe confidentiality
  • use office systems

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences