Correctional services manager

Code 1349.9

Correctional services managers manage the operations of a correctional facility. They supervise personnel, develop and oversee correctional procedures, and ensure the operation is compliant with legal regulations. They perform administrative duties and facilitate cooperation with external institutions and staff providing aid to the facility.

Essential skills

Knowledge

  • law enforcement
  • correctional procedures
  • legal use-of-force

Skills and competences

  • contribute to the formulation of correctional procedures
  • comply with legal regulations
  • manage security clearance
  • identify security threats
  • maintain operational communications
  • undertake inspections
  • supervise correctional procedures

Transversal competences

  • manage budgets
  • manage staff

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences