Tram controller
Code 4323.18
Tram controllers assign and manage tram vehicles and drivers for the transport of passengers, including records of distances covered and of repairs made.
Essential skills
Knowledge
- mechanical composition of trams
- health and safety measures in transportation
- apply tramway regulations
- tram network
- types of trams
Skills and competences
- match vehicles with routes
- communicate with customer service department
- coordinate with tram maintenance department
- use communication equipment
- ensure tram system power supply
- ensure public safety and security
- ensure steady circulation of trams
- operate tram controls
- operate tram system monitoring equipment
- follow work procedures
- communicate verbal instructions
Transversal competences
- analyse travel alternatives
- handle stressful situations in the work place
- deal with changing operational demand
- maintain concentration for long periods
- stay alert
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences