Mobile phone repair technician
Code 7422.3.1
Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.
Essential skills
Knowledge
- Android (mobile operating systems)
- BlackBerry
- Windows Phone
- electronics
- iOS
- mobile device software frameworks
- mobile operating systems
Skills and competences
- apply company policies
- create solutions to problems
- disassemble mobile devices
- maintain records of maintenance interventions
- maintain equipment
- maintain customer service
- provide customer follow-up services
- operate two-way radio systems
- provide customer information related to repairs
- repair mobile devices
- troubleshoot
- perform test run
- use repair manuals
Transversal competences
- use precision tools
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
See psychometric assessmentSimilar roles
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences