Computer hardware repair technician
Code 7422.2
Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.
Essential skills
Knowledge
- electronics
- ICT hardware specifications
- hardware components suppliers
Skills and competences
- apply company policies
- create solutions to problems
- demonstrate use of hardware
- implement a virtual private network
- maintain records of maintenance interventions
- maintain equipment
- maintain customer service
- assemble hardware components
- provide customer follow-up services
- test computer hardware
- provide customer information related to repairs
- perform maintenance on installed equipment
- replace defect components
- repair equipment on site
- perform test run
- use repair manuals
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences