front line medical receptionist
Code 4226.1.1
Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.
Essential skills
Knowledge
- Colaboración interprofesional en un entorno médico
- Estructura de la documentación médica
- health records management
- medical informatics
- health care legislation
- customer service
- health care system
- administrative tasks in a medical environment
- medical terminology
Skills and competences
- Gestionar registros médicos electrónicos
- communicate in healthcare
- communicate by telephone
- answer patients' questions
- contribute to continuity of health care
- comply with legislation related to health care
- manage healthcare users' data
- identify patients' medical records
- type on electronic devices
- follow clinical guidelines
- use electronic health records management system
Transversal competences
- apply numeracy skills
- garantizar la administración adecuada de las citas
- maintain healthcare user data confidentiality
- collect healthcare user's general data
- adhere to organisational guidelines
- work in a multicultural environment in health care
- work in multidisciplinary health teams
Download the role profile
We'll send you a profile ready to paste into your job ad: purpose, essential and optional skills, and what to assess. One email, no signup.
What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
See psychometric assessmentSimilar roles
Other roles in the same group, useful when the one you need is not an exact fit.
Need to find this profile?
We source, screen and assess candidates for this kind of role, with a replacement guarantee. Fast process and a flat fee per role, no percentage of the salary.
In Obrii App the profile becomes a job descriptor, a CV screener and an interview scorecard. Try it free for 14 days, no credit card.
Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences