gestor de control de calidad de TIC

Code 2519.5

This role has no official English translation yet; it is shown in Spanish.

El gestor/la gestora de control de calidad de TIC es un rol ocupacional que se centra en liderar y gestionar el equipo de control de calidad (QA) en una organización. Su propósito principal es garantizar la calidad de los productos o servicios supervisando cada fase de vida del ciclo de software, estableciendo procesos y estándares de calidad, supervisando pruebas y asegurando la entrega de productos y servicios confiables y satisfactorios en diversos contextos organizacionales.

Essential skills

Knowledge

  • Apache Maven
  • Bitbucket
  • CD Continuous Delivery
  • CI
  • CI Continuous Integration
  • Code Quality Analysis
  • Functional Regression testing
  • Functional Sanity testing
  • Functional testing
  • Manual testing
  • Quality Assurance (QA)
  • Software Development Lifecycle SDLC
  • Testing
  • Técnicas de control de calidad
  • software anomalies
  • product usage risks analysis
  • systems development life-cycle
  • information structure
  • Agile project management
  • tools for ICT test automation
  • tools for software configuration management
  • ICT process quality models
  • levels of software testing
  • quality standards
  • database quality standards
  • ICT quality policy
  • internal risk management policy
  • quality assurance procedures
  • organisational resilience
  • decision support systems
  • audit techniques

Skills and competences

  • apply company policies
  • consult information sources
  • create solutions to problems
  • comply with legal regulations
  • build business relationships
  • develop ICT test suite
  • perform backups
  • coach employees
  • ensure compliance with company regulations
  • ensure information privacy
  • manage system security
  • identificar acciones de mejora
  • identify customer requirements
  • measure software usability
  • plan software testing
  • write routine reports
  • test hardware
  • test system accessibility for users with special needs
  • promote the transfer of knowledge
  • proporcionar documentación técnica
  • provide software testing documentation
  • perform software recovery testing
  • implement strategic planning
  • conduct ICT code review
  • replicate customer software issues
  • respond to incidents in cloud
  • use experience map
  • use scripting programming

Transversal competences

  • address problems critically
  • train employees
  • meet deadlines
  • define data quality criteria
  • define quality standards
  • develop strategy to solve problems
  • develop ICT workflow
  • data quality assessment
  • set quality assurance objectives
  • attend to detail in preparation for audits
  • manage schedule of tasks
  • perform project management
  • report analysis results
  • communicate test results to other departments
  • report test findings
  • quality assurance methodologies
  • think analytically
  • attend to ICT systems quality
  • perform quality audits
  • oversee quality control

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences