Beauty salon attendant
Code 5142.2
Beauty salon attendants schedule clients' appointments, greet clients on the premises, give detailed information on the salon's services and treatments and gather clients' complaints. They clean the salon regularly and ensure all products are in stock and well deposited. Beauty salon attendants take payments from clients and may sell various beauty products.
Essential skills
Knowledge
- cosmetics
- quality standards
Skills and competences
- apply company policies
- clean toilet facilities
- clean building floors
- ensure sanitation
- maintain customer service
- maintain work area cleanliness
- maintain relationship with customers
- greet guests
- restock toilet facilities' supplies
- process payments
Transversal competences
- administer appointments
- handle customer complaints
- maintain personal hygiene standards
- monitor stock level
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences